The fastest way to reach us is email, or drop your details on the right and we will come back to you.
If you are asking about the product, it helps enormously to say what kind of business you run and how many sites you have. Reputcon behaves differently for a single restaurant than for a chain of eleven, and the honest answer to "is this right for me" depends on that more than on anything else.
If something is broken, tell us the page you were on and roughly when. Every action in the product is logged server-side, so a page and a time is usually enough to find the exact request and see what actually happened rather than guessing from a description.
We answer from a real address, not a no-reply. Messages arrive in the same inbox the founder reads, and there is no ticket queue in between. That is the advantage of being small, and the reason we would rather you wrote than gave up.